What is Advisor Trac?
Advisor Trac is our online appointment scheduling system. Students no longer need to call to schedule an appointment. All undergraduate day students can go online at their own convenience and schedule a time to meet with their advisor. Students must be careful to schedule the appointment with their own advisor.If an appointment is scheduled with another advisor, it will be cancelled by the Office of Advising and the student will need to reschedule with the correct advisor.
When can I make an appointment through Advisor Trac?
Students can access Advisor Trac to make appointments 24/7. Once in the system, students will be able to access advisor availability and schedule an appointment that fits with their schedule. Advisors are in the office Monday-Friday from 8:30 a.m. – 5 p.m.
I cannot log in.
The username and password should be the same as the log in for MyRiv, so if there’s an issue the student should talk directly to IT. You can contact IT Support at (603) 897-8469 or email: ITSupport@rivier.edu.
I cannot find any available appointments.
Keep trying. All available appointments are showing on the calendars. You need to keep trying until you find one that fits your schedule.
I cannot find appointments on the time/day when I want one.
Advisors are here Monday through Friday throughout the work day. You may need to adjust your personal schedule to find an appointment that works for you.
Can I make the appointment over the phone?
We prefer students schedule their appointments through Advisor Trac. During the summer months only, exceptions are made to this rule and students can call the main office to schedule an appointment. The main number for Academic Advising is (603) 897-8227.
You can access AdvisorTrac one of two ways:
- Go to MYRIV and click on “Academic Support Appointments”
- go to: https://ttrac.rivier.edu/TracWeb40/
Type your username and password into the boxes on the screen.
Note: This is your email and MyRiv username and password
From the Advisor Trac Main Menu, locate the student options box to the left of the page.
- Click Search Availabilities to locate an available time slot.
Select a Center
From the center drop down select academic advising to see a list of advisors to make an appointment with.
Select an Advisor
- Click the arrow under consultant to see a list of advisors.
- Select your advisor.
Kelley Chalifoux (formerly Lawson): A – G
Marie Cloutier : H – O
Tracy Morgan : P – Z & All transfer students
Complete Search Criteria
Click the Search button to see a table of available appointments
Choose a Time Slot
Click on a time slot that works for your schedule.
Complete the Appointment Entry Form
- Complete the fields in the Appointment Entry dialog and click the save button.
- Be sure to specify how you would like to be contacted about your appointment:
- Text Message
Once you have finished creating your appointment click the log off button in the upper left corner of the page.