Library User Behavior Policy


The library collections, services and study spaces are an important part of the learning environment at Rivier University. It is essential that library users respect the rights and privacy of others while in the library. Patrons are encouraged to bring any concerns to the attention of Library staff. Library staff and/or Public Safety personnel will assess and if needed, respond to any reports of activity that disturbs others, interferes with library operations, damages the building or its contents, or any other behavior generally considered inappropriate in a public place.  The library staff reserves the right to determine the appropriateness of any behavior. Public Safety may be contacted if necessary to assist library staff. Nashua Police may also be called in extreme cases such as an armed aggressor.


The policy statement above does not address specific behaviors because it is impossible to produce a comprehensive list of all the possible disturbances that may occur. The objective is to maintain the integrity of the library. Acceptable behavior maintains a safe, comfortable, and respectful environment that allows quiet study and research. Unacceptable behaviors are those that, in the assessment of the Library staff and/or Public Safety, impair the safe and effective use of the library and its shared resources. Students are also expected to follow the conduct guidelines in the Rivier University Student Handbook on pages 41-42.

Examples include:


1. Physically or verbally abusing library users or staff.
2. Damaging, defacing, or misusing library material and/or property.
3. Loud or boisterous behavior including loud talking, shouting, running or fighting.
4. Behavior that makes it difficult for another patron to continue using the library.
5. Harassing or annoying others by uninvited conversation.
6. Any ringing of or talking loudly into cell phones.
7. Playing of audio equipment without headphones, including the library's computers (other patrons should not be able to hear these devices). Exceptions to this rule may occur at library staff’s discretion.
8. Refusing to leave at closing time.



Personal belongings should not be left unattended. The library is not responsible for lost or stolen items. Items that are found will be held at the circulation desk until the end of each semester then disposed of if they are not claimed.


• Items of high value such as book bags, wallets, cell phones, keys, and IDs will be turned into Public Safety on the day they are found.


Keep conversations to an appropriate noise level. Those working in groups may reserve a study room in advance. Groups of 2 or more are encouraged to reserve Group Study rooms B or C in advance. Designated "quiet study" areas are provided in the book stacks on the 1st and 2nd floor and in the Quiet Study room on the 2nd floor. If you need help finding a quiet space please ask a library staff for assistance.

Failure to comply with any of the rules listed above may result in:

• Patrons or patron groups found to be in violation of these rules will be given a warning and offered the choice of immediately discontinuing the behavior in question or voluntarily leaving the library.
• In the event that a patron refuses to either discontinue the behavior or leave the library, Public Safety will be contacted, and the patron will be identified and removed from the library. 
• Failure to either comply with the library code of behavior or leave the library may also result in suspension of library privileges and expulsion from the library. 
• If a patron continues to exhibit inappropriate behavior on subsequent visits, he/she will be referred to library and/or University administration as necessary for follow-up.
• If the Library staff determines that the misconduct is an extreme case of policy violation, including repeated warnings over a period of time, Public Safety will be called immediately without giving notice to the patron.