Interlibrary Loan Policy
Interlibrary loan (ILL) is a service of the Regina Library that supports the educational needs of students, faculty and staff at Rivier University. ILL is a free service that borrows items that the Regina Library does not own or have access to.
Any current Rivier University student, faculty or staff may utilize ILL services with a valid Rivier email address. For help with setting up an email account, please contact IT.
The most frequently borrowed items are journal articles and books. Other items include but are not limited to media, Eric Documents and rare materials. Dissertations can be borrowed but may be difficult to obtain and are handled on a case by case basis.
ILL cannot provide:
- materials owned by the Regina Library
- materials that are required for Rivier University courses
- materials that could violate copyright laws
Requesting an Item
For students, there is a limit of 10 returnable (books, DVDs, etc) items per account that can be out at one time. Exceptions may be made at the discretion of the ILL Coordinator. Articles or anything posted to RivILL are not considered returnable items.
Login to RivILL with the same username and password as your Rivier email. When logging in for the first time, you will be prompted to fill in several required fields.
After logging in, click the appropriate button on the left to request the material that you need, and fill in the form as completely as possible. A confirmation screen will be displayed if the request was submitted successfully. When ILL staff have begun to process the request, request status can be found under "View Your Requests".
Patrons can also submit ILL requests directly from the EBSCOhost databases. If you find articles in the databases that the library does not have access to, click the Interlibrary Loan button to request the article.
This button is located below the citation:
ILL is a free service to the Rivier University community but is a costly service for the library. If you realize that you no longer need an item that was requested, please contact ILL in order to cancel the request.
Patrons who use ILL are responsible for lost or damaged ILL items, the cost to be determined by the lending library.
Time Frame for Arrival
ILL requests are processed the next business day. Articles generally arrive in 1 to 7 business days and mailed materials generally arrive in 5 to 14 business days. This time frame depends on how many libraries own the material, where the material is travelling from and how quickly the lending library fill the request.
The rule of thumb is to request as far in advance as possible and more materials than you think you will need. This ensures that enough material arrives in time for your research. If you are having difficulty finding material in the databases you are welcome to contact reference for assistance.
All articles are delivered in pdf format. Patrons will receive an email with link to log in to RivILL, where articles will be available to view for 30 days. If you need access to the article for more than 30 days, save to your home computer or P Drive at the University. Request history is stored in your account for 120 days.
Patrons are notified by email when books/media arrive. Materials should be picked up at the Regina Library circulation desk. If they are not picked up 3 days before their due date, they will be returned to the lending library.
To view the status of any request, check RivILL or contact ILL staff. When contacting staff about specific requests, please include the ILL transaction number listed on the request, if available.
Patrons are soley responsible for abiding by copyright laws for all borrowed materials.
Process for Overdue Materials
ILL is dependent on maintaining good rapport with other libraries, so it is important that patrons return ILL materials on time or before their due date.
Students/faculty/staff will receive a notice reminding them of the due date for ILL materials.
If the materials are not returned, patrons will receive an email informing them that they may lose library circulation and ILL privileges.
Patrons will be liable for replacement fees for ILL materials more than one month overdue. This is in addition to loss of library circulation and ILL privileges.
Reinstatement of ILL privileges are at the discretion of the Library Director.
Office hours are Monday through Friday, 8-3:30. We are located across the hall from Group Study B on the second floor of the Regina Library.
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