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Information Technology

E-mail

Microsoft Exchange 2007 provides e-mail services for the campus bringing industry standard compatibility. This means that no matter what you use: Outlook, Outlook Express, Netscape Messenger, Eudora... you can stay in touch with the world. On campus, faculty and staff are provided with Outlook 2003 or Outlook 2007. Students, as well as faculty and staff, have access to our web-based e-mail -- Outlook Web Access, or OWA. Using OWA, users can send and receive e-mail anywhere in the world if they have access to an Internet connection and any web browser.

How to obtain an account
You must have a Rivier University user account to use e-mail. You can sign up for an account by stopping in to see the IT Services Coordinator at the Academic Computing Center in Sylvia Trottier Hall. Once your user account is set up, your e-mail name will be the same as your network username. For example: username@rivier.edu, where username is the first letter of your first name, followed by your last name.

How to access e-mail
As mentioned above, the IT staff supports two methods of accessing e-mail. If you have a computer workstation that you use on a routine basis (staff, faculty, or resident students), we recommend installing the Microsoft Outlook Client. It provides a number of features you may find useful and convenient. If you access your e-mail from a public computer (Academic Computing Center, Library, etc.) or if you are off campus and have an Internet connection available, we recommend Outlook Web Access. OWA can be reached from the Rivier University home page (go to the bottom line) or directly with this link: Outlook Web Access.

We provide the POP3 and IMAP4 protocols for those who wish to use them. We do not, however, provide support for POP3 or IMAP4. Why?  Because there are simply too many e-mail clients available to choose from, each requiring its own specific configuration. Most of them are not installed here at the university and there is no opportunity for the support staff to familiarize themselves with all of them. If you have difficulty, we strongly suggest that you try one of the two supported e-mail clients.

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