How to connect to the RIVIER Wi-Fi
If you have already attempted to connect you must "forget" that connection. See Forget Directions below:
Right click - The “Internet Access” icon in the Windows Taskbar (lower right corner).
Select and click - “Open Network and Sharing Center”. Then -> “Set up a new connection or network”. Then -> “Manually connect to a wireless network” then click “Next”.
Fill in the following:
Network name: RIVIER (all caps)
Security type: WPA2-Enterprise
Encryption type: AES
Leave Security Key blank and then click “Next” …
Click on - “Change connection settings” and select the Security tab.
Click on - “Settings” next to “Choose a network authentication method”
Uncheck - “Verify the server’s identity by validating the certificate”.
Within the same dialog box - Next to “Select Authentication Method”. Click on - “Configure”.
Uncheck - “Automatically use my Windows logon name and password …” Click OK.
Click - “OK” - On the “Protected PEAP Properties” dialog box.
Click on - “Advance Settings” then tab “802.1x settings” (should be default).
Check/enable - “Specify authentication mode” and select “User authentication” from the drop down menu. Click “Save Credentials”.
Type - Your RIVNET account “User name” (typically first initial+lastname) and “Password”. Click “OK”.
Click - “OK” on all open dialog boxes and complete by clicking “Close”.
How to forget a wireless connection:
If you have an older login or RIVIER setting that does not work, step number one would be to clear that old setting by following the steps outlined here: Click the “Windows Branding Logo” in the lower left taskbar. Click “Settings” -> Click “Network & Internet” -> Click “Manage Wi-Fi settings” -> Click “RIVIER” -> Click “Forget”. Then follow the above instructions.
connect to RivierOpen Wireless connection
would like to connect your laptop, tablet, phone, or gaming console to
RivierOpen wireless connection, you will need to register with the link below.
need to login using your user name and password.
need to purchase Microsoft Office 2016 or Office 2016 for class?
be assigned an Office 365 account so they can check/send email. They will
also have access to use Word, Calendar, One Drive, Excel, PowerPoint, plus much
more to use online. Students will be able to use the app on their Windows
PC, Mac, Windows Tablets, Windows Phone, Android devices, and IOS iPads and
iPhones. Students will also have the option to download 1 copy of Office 365 to
a Windows PC or MAC computer.
cannot access Canvas.
If you have a Canvas-specific question or issue, please contact
the 24/7 Canvas Support Hotline:
(877) 469-0137 NOTE: Canvas is supported through the Canvas Support
Help Desk, not through Rivier University Help Desk.
Can I login to my Rivier University desktop off campus?
will need to download and install software call Horizon View. Once
Horizon View has been installed you will need to add the server name: vdesk.rivier.edu. Now you will be ready to log into your profile using your
Rivier Login name and password.
VMWare Horizon View Client
- Add Server
- Username and
password: use your Rivier account
can be anywhere in the world and still access their Rivier Desktop.
is the computer lab located? What are the hours of operation?
Office of Information Technology is located in
Trottier Hall, room 233
hours are M-TH 7:00am-10:00pm.
hours are Friday 7:00am-5:00pm
hours are Sunday 6:00am-10:00pm.
is the best laptop to buy?
laptop to buy is the one that is the best fit you the student. Lenovo,
Dell, HP or Apple, all provide great products. You will want to ask, what
are the needs of the laptop? Will it be used for research and writing
papers? Will it be used for creating, editing graphics or video or
anything that would require more processor power? Is this going to be a gaming
laptop should have
· 8GB of RAM
· I3 or I5 Processor – for
writing papers, research, social media
· I7 Processor - if you work with
creative and design graphics, or gaming
ultimately is what your needs are.
to add a printer
· Click on the Start Menu and
select Devices and Printers from the column on the right.
· Click on Add a Printer on the
menu at the top of the window.
· Click on Add a network, wireless or
Bluetooth printer then click Next.
· Click on The printer that I want
isn’t listed, then click Next.
· Click on Select a shared printer by
name. In the field enter \\PRINTA\PRINTERNAME, where PRINTERNAME is
the name of the printer you wish to add. In the following example, the printer
name is STH106. As you type the printer name, Windows may auto-fill
available printers for you. If you see the printer you want, select it. Then
· If everything has gone correctly, you
should see the following confirmation screen. Then click Next.
· On the last screen, you can choose to
set this printer as your default printer by checking the checkbox, and/or send
a test page by clicking Print a test page. Click Finish and
repeat process to connect to any additional printers.
are on campus, in a computer lab, or at your desk
o Press Ctrl+Alt+Delete, and then click Change a password.
o Type your old password, type your new password, type your
new password again to confirm it, and then press Enter.
o Rivier University Online Password Reset Assistant - https://www.rivier.edu/it/password-reset/password-reset.aspx
o You will need to enter your USER NAME, FIRST NAME, AND
· Password RequirementsRivier
University requires that your password be at least 8 characters long and
include at least three of the following characters: Upper case letter, lower
case letter, number, and symbol. For example: "Password1#" would
include all four character types.
o Change your Security Questions - https://www.rivier.edu/it/change-account-questions.aspx
map a network drive:
by clicking the Start Button, and then clicking Computer.
Click the Tools
menu, and then click Map Network Drive. ...
In the Drive
list, click a drive letter. ...
In the Folder
box, type the path of the folder or computer, or click Browse to find the
folder or computer. ...
setup on Android devices or iPhones
· Download the Microsoft Outlook from App
store or Play Store
1. Login with Email Address and password
· Manual setup with Microsoft Exchange
Mobile devices from different vendors have different setup
screens, so these are general instructions. In order to setup email on
your phone, you will need to setup a new Microsoft Exchange account on your
phone. You will need the following information:
1. DOMAIN: RIVNET
2. MAIL SERVER: email.rivier.edu
3. Your Rivier computer account username