IT Support Self Service Center

IT Support Self Service Center

Welcome to Rivier University IT Support Self Service Support. By logging into the Self Service system, you will be able to check important announcements about network status or search the Rivier University IT Services solutions database to try to solve problems on your own.  You can also submit work orders on-line and check the status of any work order you have submitted.

If you are accessing the system from on campus, how you access the system depends upon if you are logged into RIVNET.  If you are logged in using your college assigned network username and password, you will be logged into the Self Service system automatically.  If not, then you will have to log into the Self Service system with your RIVNET username and password. (For example, many residents connect to the Internet, but do not actually log in to use campus resources)

You can also access the system from off campus; however, you will be required to log in using the format "RIVNET\username" and then your password. 

On Campus? Click Here 

Off Campus? Click Here 

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