Recall a Message

After you click the Send button for an email message, you realize the e-mail has missing or inaccurate information. What to do next? Recall the message!

Go to the Sent Items folder
Click to open the message in full view

Go to Message tab / Move group



Click Actions button
From the drop-down list select Recall This Message...

The following pop-up screen displays

There are two options: Delete... or Delete and replace...
Click check box Tell me if recall succeeds ... / OK

If the message was sent to several people you will receive an email for each recipient
with notification if recall was successful or not.

Checking this box can be a problem if you have a very large distribution list. There will be one message from every recipient. 

Created:  July 05, 2012

Sr. Arlene Callahan
Training Manager
Rivier University
Nashua, NH 03060

E-mail: acallahan@rivier.edu