Rivier University has implemented an emergency notification system, powered by Everbridge (National Notification Network). The system allows the University to send emergency notification messages to all registered faculty, staff, and students during a crisis or emergency. Click here for additional information on Rivier's emergency preparedness.
Log-in to the Everbridge System: http://www.everbridge.com
The registration process for the Everbridge system is quick and easy. Invitations will be sent to all unregistered faculty, staff, and students at the start of each semester, via your Rivier e-mail account. For new employees, an invitation will be sent shortly after you begin employment. The sender of the message is: Rivier University email@example.com.
If you need to have your invitation resent, please contact David Bedard in the Office of Information Technology. Follow the instructions in the e-mail invitation to register for the system. Review the information below for some helpful registration tips.
Accessing your Everbridge Profile
Log-in to the Everbridge system, by visiting http://www.everbridge.com. Click the log-in button in the upper right corner of the page. Log-in using the username and password you created during the registration process. If you cannot remember this information, choose one of the links under the NEED HELP section.
Updating your Everbridge Profile
You can update your Everbridge profile as often as you like, and should do so each time your contact numbers change. Be sure to keep this information current at all times. You can easily update your information by logging into the Everbridge system. Your Everbridge profile will display once you are logged in. Edit your information, and be sure to click the SAVE button at the bottom of the screen.
Setting Emergency Priorities
When creating/editing your Everbridge profile, you must complete the Emergency Priority section.
This section allows you to prioritize your phone numbers/e-mail addresses according to the order in which you wish to receive messages during an emergency. You must enter a priority number for each phone number/e-mail address—if the device has a setting of N/A, then you will not receive a notification to this device. You do not need to set priorities in the Standard Priorities section, as the University will only be using the Everbridge system during emergencies.
See example below of a properly configured Everbridge profile. Please note that each of the five phone numbers/e-mails entered below has a corresponding priority setting of 1 through 5 in the Emergency Priority section. This section is highlighted in red.
Save your changes
You must click the SAVE button to save your Everbridge profile.
When will the system be used?
The emergency notification system will only be used during a crisis or emergency, and will not be used to communicate closings of the University due to inclement weather. The system is secure and personal information is private and will not be shared.
Testing of the system
The system will be tested at a minimum of once each semester. You will receive notice of scheduled tests through your Rivier e-mail account and via the Rivier University website.
What can you expect when the Emergency Notification System is used during an emergency?
All registered users will receive messages to the numbers/e-mail accounts that are registered with the system. The emergency notification will be sent to each of your phones/e-mails until you confirm receipt. You can confirm the following ways:
• Phone Calls: Remain on the line until you are asked to enter a “1” to confirm receipt.
• Text messages: Follow the instructions at the end of the text message to reply with your confirmation.
• Emails: Click the link in the body of the email to confirm receipt.
The system will continue cycling through your registered devices until you successfully confirm receipt.
Please contact the following staff members with questions:
• Karen Cooper, Vice President for University Advancement, (603) 897-8508
• David Bedard, Telecommunications/Multimedia Services Manager, (603) 897-8234