This position has been filled, thank you for your interest in Rivier University!

STUDENT FINANCIAL SERVICES REPRESENTATIVE
BUSINESS OFFICE
(Full-time, 40 hrs/wk, 52 wks/yr)
 

DUTIES & RESPONSIBILITIES: 

  • Collaborate on Student Billing, Financial Aid and Enrollment functions
  • Continuous update of student accounts
  • Research, calculate and post tuition, fees and refunds
  • Process scholarships/grants/loans from Financial Aid Office to individual student accounts
  • Reconcile periodic Student Billing totals with Financial Aid totals
  • Bill outside sources as required 
  • Prepare, coordinate and collect balances on third party billing 
  • Process all course change memos; process changes as required
  • Process mail-in and on-line payments
  • Provide general counseling regarding financing a college education.
  • Respond to telephone and email inquiries
  • Export, organize and analyze student services data.  
  • Perform regular administrative duties
  • Perform related duties as required

 QUALIFICATIONS: 

  • Associate’s degree in an appropriate discipline plus two years of relevant experience, or a combination of education and experience from which comparable knowledge and skills are acquired.
  • Excellent customer service skills.
  • Ability and willingness to use discretion in handling confidential information.
  • Ability and willingness to work courteously and efficiently with a variety of individuals, including students, faculty, administrators, parents, and representatives of outsides organizations.
  • Excellent word processing, spelling, filing, reception, and other general office skills.
  • Strong reading, writing, math skills.
  • Some relevant training or experience in use of computerized filing/database management systems. Ability and willingness to learn new computer software in support of institutional effectiveness.
  • Strong administrative and organizational skills
  • The ability and willingness to support the mission of the University, in all daily activities.

APPLICATION INSTRUCTIONS
Review of applications will begin immediately and continue until the position is filled. Submit a cover letter stating pay expectations, resume and the names and contact information for three (3) professional references to: Human Resources, RIVIER UNIVERSITY, 420 South Main Street, Nashua, NH 03060, or email to jobs@rivier.edu. No agencies please. EOE

 

 

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