Welcome to Blackboard at Rivier University. Here you will find information to assist with your online learning experience. Please be sure to check our "Frequently Asked Questions About Blackboard" section regularly because it will be updated as new information becomes available.
File Naming Conventions
If you are uploading files to Blackboard or attaching files to a Blackboard Discussion Board post, please remember the following file naming conventions:
• Use only letters, numbers and underscores (_) in file names.
• Don't use periods anywhere else in your file names except before the extension.
• Don't use spaces, commas, pound signs (#), question marks, equal signs, dashes or any other special characters in your file names.
24/7 Help with Blackboard
Rivier University offers assistance with Blackboard around the clock! Please visit our 24/7 On-line Support Center for more information.
Blackboard Feedback/Problem Report
If you are having a problem with any aspect of Blackboard that you are unable to solve, or if you would just like to express your opinion about Blackboard, please use this Feedback Form.
Office 2007 - Vista - Blackboard Issues
If you are using Windows Vista and Office 2007 (including here on campus), please save your files in Word (Excel and PowerPoint) 97-2003 format before posting to Blackboard. When you SAVE AS.., you will be given the option for the format required. This will enable others not using Vista or Office 2007 to read your files.
Student Resource Center
Tutorials for Blackboard are located under the Tech/Learn Help tab within Blackboard, and at the 24/7 help site (use the menu on the left to access Blackboard Learning System help for students)